Organizations medium to large who have successfully implemented BPM and reaping its benefits today need to ask themselves whether they are equipped with mobile and cognitive computing capabilities which is the next big wave in customer acquisition and customer service.…
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How SoftPath Technologies’ solutions impacted customer businesses.
Here are two specific examples of how SoftPath Technologies solutions impacted business outcome, one from the government and another from the finance vertical. In the first instance, SoftPath Technologies worked with a Federal Agency to automate their Document Management process…
SoftPath Technologies’ BPM implementation methodology, is it different from others?
Let’s look that from two fronts, technical and project management. On the technical front, SoftPath Technologies understands that most of the BPM projects are more of re-engineering in nature than engineering. So, it needs a different discipline in planning and…
BPM for SMBs
Even till a couple of years back there was a feeling that the SMB market was under-served by the BPM vendors as the business models offered were too skewed towards large enterprises. Even BPM as a terminology and practice sounded…
No more “Human-centric” BPM, it is just “BPM”.
SearchCIO defines “Human-centric BPM” as ” an approach to BPM that considers human skills and activities first and uses automated functions to support them. A major feature of human-centric BPM is increased flexibility and adaptability on the practice end of…
The State of the BPM Suites, according to Forrester Wave.
The Q1 edition of “Forrester Wave: BPM Suites” makes an interesting read; here are three key takeaways it offers. Takeaway 1 – BPM has taken centre stage in today’s digital disruption, what started as “streamlining paper-intensive business process” has now…
Tagged with: BPM Suites, document-centric, Forrester Wave, Forrsights Budgets and Priorities Tracker Survey, human-centric, integration-centric
Posted in BPM
Posted in BPM
For a successful BPM Implementation, can P(eople), P(rocess) and T(echnology) stay away from each other.
People unfamiliar (sometimes even those familiar too) with BPM often ask “Is BPM a Software/Technology or a Management discipline?” . To answer this question, let’s see how some experts define BPM. “Business process management (BPM) has been referred to as…
Tagged with: BPM, Business, Business Process, Business process management, Gartner, Holistic management, Information technology, Organization
Posted in BPM
Posted in BPM
Quality of Service – A less spoken Objective in the BPM world?
Take any random sample of articles, blogs, case studies and any marketing material that you have read on Business Process Management or Business Process Re-engineering, most of them talk about this common business lingo – Return on Investment (RoI) Technology…
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